Dear Guest, Hello! Thank you very much for your stay and your compliments! We are delighted to have brought a wonderful time to your trip. Your praise gives our hotel great encouragement and is also the driving force for our improvement. We will continue to maintain our enthusiasm and strive to ensure that every guest enjoys a home-away-from-home experience. We eagerly look forward to your next visit! You are always welcome to come back and experience it again. Wishing you a happy life!
尊敬的宾客: 您好! 非常感谢您的入住与赞赏! 很高兴能为您的出游带来美好的时光。 您的赞赏给予酒店很大的鼓舞, 也是我们进步的动力, 我们会继续保持热忱, 致力让每 一位宾客享有宾至如归的入住感受, 热切期待您的再次光临! 欢迎您再回来体验, 祝生活愉快!
尊敬的宾客您好!非常感谢您抽出宝贵时间分享此次入住体验,也对于您此次出行遇到的不好的体验感到十分抱歉,酒店附近施工是周边地铁市政工程,我们已多次与施工方沟通,尽量减少对大家入住的影响,同时为受影响楼层的宾客配备了隔音耳塞,关于早餐方面:我们已协调餐饮部门,自助煮麪机原本是为了丰富餐食选择,如您需要时也可以让餐厅工作人员为您服务,同时优化早餐食材品质与品类搭配,增加热菜、鲜榨饮品等选择,让早餐更贴合不同宾客的口味需求。最后,再次向您致以最诚挚的歉意,也感谢您的坦诚反馈,让我们发现了亟待改进的问题。携程作为我们重要的合作平台,我们也会同步分享整改进度,共同为宾客提供更可靠的预订与入住体验。若您愿意再给我们一次弥补的机会,我们非常期待您的再次光临!祝您生活愉快!
Dear Guest, thank you very much for taking the time to share your pleasant stay experience at Park Hotel Guangzhou. Every word of your affirmation warms and encourages us! We are especially pleased to learn that, despite language barriers, our team was able to assist you through translation and ensure a smooth check-in process. "Providing thoughtful service to every guest without distinction" has always been our core mission, and your recognition is the best response to our efforts. We are also delighted that you enjoyed the upgraded room we prepared for you. We always take great care to maintain the cleanliness of our rooms, carefully coordinate the decor, and provide comprehensive facilities, all with the aim of creating a spacious, bright, and comfortable resting space for you. Your satisfaction makes our efforts feel especially worthwhile.The "excellent location" and "top-notch room cleanliness" you mentioned are also key aspects we continuously strive to improve, and we hope this convenience and cleanliness add more wonderful memories to your trip to Guangzhou.Thank you again for your positive review! We eagerly look forward to more opportunities in the future to continue providing you with a high-quality stay. Wishing you a happy life, and we hope to see you again on your next visit to Guangzhou!
非常感谢您在入住后抽出宝贵时间分享真实体验,您的每一条反馈都是我们优化服务与环境的重要参考,我们已逐字研读并重视其中提及的每一个细节。感谢您对酒店装潢新旧程度的认可,也很高兴无窗房型的入住体验未对您造成影响;更要感谢您对前台团队的肯定 ——“热情、有礼貌” 是我们对服务的基本要求,您的认可会成为团队继续提升服务温度的动力。同时,我们也庆幸近期酒店周边修路未乾扰到您的行程,后续会持续关注周边施工动态,及时为宾客同步相关讯息。关于您提及的 “床上出现小虫子”,我们深感抱歉!我们已第一时间安排客房部对对应房间及全楼客房进行全面排查、深度消杀,并会立即加强日常客房清洁的巡检频次(尤其是床品、角落等细节区域),坚决避免此类问题再次发生,给您带来不佳体验我们再次致歉。另外,对于楼层内出现的中东香水味,我们也会积极优化:酒店欢迎来自不同地区的宾客,后续会提醒客房团队增加公共区域的通风换气频次,同时在尊重多元文化的基础上,尽量平衡不同宾客的居住感受,减少气味对您的影响。再次感谢您的反馈建议,若您未来有机会再次到访广州,我们非常希望能以更完善的服务弥补此次的小遗憾,期待您的再次光临!
尊敬的宾客:您好!感谢您选择入住并留下好评,您的认可如同一束光,照亮了整个团队的工作日常!能为您的旅程增添美好记忆,我们倍感荣幸!
遇见的都是天意,拥有的都是幸运,万物更新,旧疾当愈,长安常安,年年有你,岁岁有我,长路浩浩荡荡,万事尽可期待,2022愿您更爱自己,有余力爱别人。
遇见的都是天意,拥有的都是幸运,万物更新,旧疾当愈,长安常安,年年有你,岁岁有我,长路浩浩荡荡,万事尽可期待,2022愿您更爱自己,有余力爱别人。
亲爱的顾客,感谢您给予了五分的评价,十分感谢您对我们酒店提供服务的满意,在未来的日子里,希望您对继续选择我们的酒店,我们会努力为您提供更好的服务,祝您在新的一年里生活愉快,没有烦恼!
谢谢您的点评,我们会更加努力的